Archive for the 'Business Analytics' Category

How predictive analytics can help you. Case 3: Selling your home

Wednesday, January 2nd, 2008

<meta content="OpenOffice.org 2.0 (Linux)" name="GENERATOR" /><meta content="20070916;10251000" name="CREATED" /><meta content="20080102;16182500" name="CHANGED" /> <style type="text/css"> <!-- @page { size: 8.5in 11in; margin: 0.79in } P { margin-bottom: 0.08in } --> </style></p> <p style="margin-bottom: 0in"><a title="Predictive Analytics at Wikipedia" target="_blank" href="http://en.wikipedia.org/wiki/Predictive_analytics">Predictive analytics</a> or the analysis of current and historical data to make predictions about future events is being used to demystify the process of buying and selling <a title="Real Estate at Wikipedia" target="_blank" href="http://en.wikipedia.org/wiki/Real_estate">real estate</a>. <a title="Redfin: The Market-Leading Online Real Estate Brokerage" target="_blank" href="http://www.redfin.com/stingray/do/start">Redfin</a>, the first online brokerage for residential real estate, is using a branch of predictive analytics (<a title="Data Mining at Wikipedia" target="_blank" href="http://en.wikipedia.org/wiki/Data_Mining">data mining</a>) for lessons on how to sell homes. In the Fall of 2007, Redfin’s computer scientists analyzed data from more than 500,000 visitors to their listing of over 275,000 properties. The main finding of their study is that the primary determinant of how fast a home will sell, and for how much, is the home itself. However, by following seven recommendation that appear in their <a title="Seven Tactics for Selling Your Home" target="_blank" href="http://p1.rfimg.us/v4.3.6/images/4_0/text/pdf/Seven_Tactics_for_Selling_A_Home.pdf">report</a>, home sellers will yield a small but significant improvement in the results.</p> <p style="margin-bottom: 0in">Below is a summary of Redfin’s seven tactics for selling your home. For additional details, please, refer to the <a title="Seven Tactics for Selling Your Home" target="_blank" href="http://p1.rfimg.us/v4.3.6/images/4_0/text/pdf/Seven_Tactics_for_Selling_A_Home.pdf">Redfin’s report</a>.</p> <p style="margin-bottom: 0in"><meta content="text/html; charset=utf-8" http-equiv="CONTENT-TYPE" /><title /><meta content="OpenOffice.org 2.0 (Linux)" name="GENERATOR" /><meta content="20070916;10251000" name="CREATED" /><meta content="20080102;16182500" name="CHANGED" /> <style type="text/css"> <!-- @page { size: 8.5in 11in; margin: 0.79in } P { margin-bottom: 0.08in } --> </style></p> <ol> <li>Don’t overprice your property to avoid that it stays a long time in the market. The longer a property is in the market the more aggressive the buyers become in negotiating.</li> <li>Set your prices to show in web searchers. You need to take into account that buyers usually filter prices in $25,000 or $50,000 increments. For instance, a house priced at $300,000 is likely to be seen more than a house priced $301,000 because the $301,000 home will be excluded for buyers that set $300,000 as their maximum price.</li> <li>Debut your advertisement campaign on Friday to maximize the number of viewings during the first week.</li> <li>Stay engaged to increase your chances of selling your property faster.</li> <li>Market the property online using, for example, craiglist.</li> <li>Do not move until you have sold your house to avoid giving the impression that you are anxious to sell.</li> <li>Wait until neighboring foreclosures are off the market to avoid that low prices in the foreclosures affect your own pricing.</li> </ol> <p style="margin-bottom: 0in"> </div> <p class="postmetadata">Posted in <a href="http://aranducorp.com/blog/category/business-analytics/" title="View all posts in Business Analytics" rel="category tag">Business Analytics</a>, <a href="http://aranducorp.com/blog/category/predictive-analytics/" title="View all posts in Predictive Analytics" rel="category tag">Predictive Analytics</a>, <a href="http://aranducorp.com/blog/category/real-estate/" title="View all posts in Real Estate" rel="category tag">Real Estate</a> | <a href="http://aranducorp.com/blog/2008/01/02/how-predictive-analytics-can-help-you-case-3-selling-your-home/#respond" title="Comment on How predictive analytics can help you. Case 3: Selling your home">No Comments »</a></p> </div> <div class="post"> <h3 id="post-7"><a href="http://aranducorp.com/blog/2007/10/09/how-can-i-get-my-organization-started-with-business-analytics/" rel="bookmark" title="Permanent Link to How can I get my organization started with business analytics?">How can I get my organization started with business analytics?</a></h3> <small>Tuesday, October 9th, 2007</small> <div class="entry"> <p style="margin-bottom: 0in">There are a set of issues you have to consider before getting started.</p> <ol> <li> <p style="margin-bottom: 0in">Do you have the leadership commitment in place? It is important that you have the leaders of your organization committed to act based on the results of analytics. No action means no gain. Therefore, you must guarantee that all the decision makers believe in the process and are willing to act according to the recommendations they get.</p> </li> <li> <p style="margin-bottom: 0in">Can you identify an area of your business that could benefit from the use of analytics? You should try to focus in an area that would provide faster results so you can start seeing the benefits of using analytics in the short term.</p> </li> <li> <p style="margin-bottom: 0in">Can you collect the necessary data to do business analytics? Data is King for business analytics. Only with data that captures the essence of the business problem you are addressing, you can expect to succeed in the use of business analytics.</p> </li> <li> <p style="margin-bottom: 0in">Do you have the skills in your organization (or are you willing to get the required skills) to develop and implement business analytics? Outstanding performers can get the most out of even the simplest business analytics tool in the market. On the other hand, poor performers can not shine even with the best business analytics tool in the market.</p> </li> </ol> <p style="margin-bottom: 0in"> <p style="margin-bottom: 0in">As you can see, everything starts and ends with people. People are your most valuable asset in implementing an analytics solution.</p> <p style="margin-bottom: 0in"> <p style="margin-bottom: 0in">Once you have all the pre-requisites described above, you can follow this four-phase process to get started with business analytics:</p> <p style="margin-bottom: 0in"> <ol> <li> <p style="margin-bottom: 0in"><strong>Plan </strong>by answering the following questions: what business areas can benefit the most from business analytics in the short and long term? What information is needed to measure success? What data is available?</p> </li> <li> <p style="margin-bottom: 0in"><strong>Prototype </strong>by first choosing an area that will show immediate benefit and that has data available. Second, you must identify the business and technical requirements. Next, you must start collecting and analyzing data to see if any trend or pattern emerges.</p> </li> <li> <p style="margin-bottom: 0in"><strong>Select </strong>the tools to use. You should try different vendors if possible. The idea here is to combine different solutions to analyze your business problem from different points of view and create an optimal overall solution that can meet a variety of your needs.</p> </li> <li> <p style="margin-bottom: 0in"><strong>Implement </strong>the business analytics solution in the area of your choice.</p> </li> </ol> <p style="margin-bottom: 0in"> <p style="margin-bottom: 0in">As a final note, I want to stress one more time the importance of People in the success of a business analytics implementation. You need the Right People to analyze your data and produce recommendations and you need the Right People to act based on those recommendations. In short: You need the Right People to succeed as an analytics competitor.</p> </div> <p class="postmetadata">Posted in <a href="http://aranducorp.com/blog/category/business-analytics/" title="View all posts in Business Analytics" rel="category tag">Business Analytics</a> | <a href="http://aranducorp.com/blog/2007/10/09/how-can-i-get-my-organization-started-with-business-analytics/#respond" title="Comment on How can I get my organization started with business analytics?">No Comments »</a></p> </div> <div class="post"> <h3 id="post-6"><a href="http://aranducorp.com/blog/2007/10/02/predictive-analytics-how-long-before-seeing-the-fruits/" rel="bookmark" title="Permanent Link to Predictive analytics: how long before seeing the fruits?">Predictive analytics: how long before seeing the fruits?</a></h3> <small>Tuesday, October 2nd, 2007</small> <div class="entry"> <p style="margin-bottom: 0in">In two previous posts (<a title="Predictive Analytics in Retail" href="http://aranducorp.com/blog/2007/09/18/how-predictive-analytics-can-help-you-case-1-retail/">How predictive analytics can help you. Case 1: Retail</a> and <a title="Predictive Analytics in Fundraising" href="http://aranducorp.com/blog/2007/09/25/how-predictive-analytics-can-help-you-case-2-fundraising/">Case 2: Fundraising</a>), I described some of the benefits of implementing predictive analytics solutions. If you read with interest those articles, you might be wondering: how long does it take to implement an analytics strategy and start seeing the benefits? The short answer is: “It depends”. Before embarking on an analytics adventure, you need to identify a part of your business that you want to improve. It is important that you can collect data on that area (do you have the hardware, software, and communications strategy for doing so?). You must also remember that collecting data takes time. For instance, one manager of customer analytics at <a target="_blank" title="UPS Global Home" href="http://www.ups.com/">UPS</a> noted that they collected data for four years before it became usable. The next step is to make sure the leaders of your organizations are on the same page regarding making fact-based decisions. You must also secure and build analytics skills in your organization to ensure smooth “execution” and keep your competitive advantage. Once you have everything in place, you might be looking to several months for a pilot project on a very specific area or several years for an organization-wide analytics strategy.</p> <p style="margin-bottom: 0in">To conclude, I will leave you an excellent advice offered by <a target="_blank" title="Tom Davenport - Make IT Matter" href="http://www.tomdavenport.com/">Thomas Davenport</a> on his article: “<a target="_blank" title="Competing on Analytics" href="http://www.babsonknowledge.org/analytics.pdf">Competing on Analytics</a>”</p> <blockquote> <p style="margin-bottom: 0in">“The best advice is to begin working on it [an analytics implementation] now, because it typically requires several years for analytical competitive strategies to come to fruition. […] However, despite the difficulty and expense of establishing these capabilities, many of the firms we have identified as early adopters of analytical strategies are clear leaders in their industries. This suggests the time and trouble necessary to become analytical competitors are definitely worthwhile.”</p> </blockquote> <p style="margin-bottom: 0in">To learn more:</p> <p style="margin-bottom: 0in"><a target="_blank" title="Competing on Analytics" href="http://www.babsonknowledge.org/analytics.pdf">Competing on Analytics</a> by Thomas Davenport, Don Cohen, and Al Jacobson</p> </div> <p class="postmetadata">Posted in <a href="http://aranducorp.com/blog/category/business-analytics/" title="View all posts in Business Analytics" rel="category tag">Business Analytics</a>, <a href="http://aranducorp.com/blog/category/predictive-analytics/" title="View all posts in Predictive Analytics" rel="category tag">Predictive Analytics</a> | <a href="http://aranducorp.com/blog/2007/10/02/predictive-analytics-how-long-before-seeing-the-fruits/#respond" title="Comment on Predictive analytics: how long before seeing the fruits?">No Comments »</a></p> </div> <div class="post"> <h3 id="post-5"><a href="http://aranducorp.com/blog/2007/09/25/how-predictive-analytics-can-help-you-case-2-fundraising/" rel="bookmark" title="Permanent Link to How predictive analytics can help you. Case 2: Fundraising">How predictive analytics can help you. Case 2: Fundraising</a></h3> <small>Tuesday, September 25th, 2007</small> <div class="entry"> <p><meta http-equiv="CONTENT-TYPE" content="text/html; charset=utf-8" /><title /><meta name="GENERATOR" content="OpenOffice.org 2.0 (Linux)" /><meta name="CREATED" content="20070916;10251000" /><meta name="CHANGED" content="20070925;14413500" /> <style type="text/css"> <!-- @page { size: 8.5in 11in; margin: 0.79in } P { margin-bottom: 0.08in } --> </style></p> <p style="margin-bottom: 0in">Donors rarely explicitly reveal their preferences on what non-profit to support. They usually do so implicitly in their events attendance and membership participation. Analysing their behavioral, demographics, geographic, and previous giving data, we can gain insights on what donors want to support, how much they can or are willing to donate, and how they choose between non-profits.</p> <p style="margin-bottom: 0in"> <p style="margin-bottom: 0in">Consider the following example: Suppose a person donates to a children charity. Would this indicate that the person would likely support an educational non-profit? What if the person donates only to one charity consistently? Would this indicate loyalty to that charity? Predictive analytics can help answer those questions by “figuring out” what is on the donors’ mind.</p> <p style="margin-bottom: 0in">Some Canadian organizations that are using analytics to gain insight on their potential donors and target their fundraising efforts more effectively are <a target="_blank" href="http://www.queensu.ca/">Queen’s University</a>, <a target="_blank" href="http://www.ivey.uwo.ca/">Richard Ivey School of Business</a> at the <a target="_blank" href="http://www.uwo.ca/">University of Western Ontario</a>, <a target="_blank" href="http://www.utoronto.ca/">University of Toronto</a>, and <a target="_blank" href="http://www.msf.ca/en/index.html">Doctors Without Borders</a>.</p> <p style="margin-bottom: 0in"> <p style="margin-bottom: 0in">Predictive analytics allows organizations to “figure out” what is on the donors’ mind. Using this knowledge to optimize the performance of the fundraising programs is key to raise more revenue for their mission.</p> <p style="margin-bottom: 0in"> <p style="margin-bottom: 0in">To learn more:</p> <p style="margin-bottom: 0in"><a target="_blank" href="http://en.wikipedia.org/wiki/Main_Page">Wikipedia</a>’s entry on <a target="_blank" href="http://en.wikipedia.org/wiki/Predictive_analytics">predictive analytics</a></p> <p style="margin-bottom: 0in"><a target="_blank" href="http://en.wikipedia.org/wiki/Main_Page">Wikipedia</a>’s entry on <a target="_blank" href="http://en.wikipedia.org/wiki/Fundraising">fundraising</a></p> </div> <p class="postmetadata">Posted in <a href="http://aranducorp.com/blog/category/business-analytics/" title="View all posts in Business Analytics" rel="category tag">Business Analytics</a>, <a href="http://aranducorp.com/blog/category/predictive-analytics/" title="View all posts in Predictive Analytics" rel="category tag">Predictive Analytics</a>, <a href="http://aranducorp.com/blog/category/fundraising/" title="View all posts in Fundraising" rel="category tag">Fundraising</a> | <a href="http://aranducorp.com/blog/2007/09/25/how-predictive-analytics-can-help-you-case-2-fundraising/#respond" title="Comment on How predictive analytics can help you. Case 2: Fundraising">No Comments »</a></p> </div> <div class="post"> <h3 id="post-4"><a href="http://aranducorp.com/blog/2007/09/18/how-predictive-analytics-can-help-you-case-1-retail/" rel="bookmark" title="Permanent Link to How predictive analytics can help you. Case 1: Retail">How predictive analytics can help you. Case 1: Retail</a></h3> <small>Tuesday, September 18th, 2007</small> <div class="entry"> <p>Customers rarely explicitly reveal their preferences. They usually do so implicitly in their purchases and transactions. Analysing their purchases, we can gain insights on what customers want, how much they are willing to pay, and how they choose between competitors and competing brands.</p> <p>Consider the following example: Suppose a person’s credit card transactions includes a hockey stick. Would this indicate that the person likely plays hockey? What about if the same credit card is used during hockey season to buy hockey gloves and jerseys? Would this indicate, then, that the person likely plays hockey? What if the person purchased only a particular hockey team’s jerseys consistently? Would this indicate loyalty to that team? Predictive analytics can help answer those questions by “figuring out” what is on the customers’ mind.</p> <p>One business that illustrates profoundly the power of analytics is <a target="_blank" title="Wal-Mart" href="http://www.walmart.com/">Wal-Mart</a>. Wal-Mart’s ability to use predictive analytics to guess what customers will be interested in, how much they will buy, and at what price and its ability to act based on that information has made it a leader in the retail industry. For example, Wal-Mart have determine that before a hurricane, customers stock-up food items that do not require cooking or refrigeration. In that market segment, they found that Kellogg’s Strawberry Pop Tarts are the most popular. We can expect that Wal-Mart will make a rush order of Pop Tarts just before the hurricane hits.</p> <p>In short, predictive analytics allows retailers to “figure out” what is on the customers’ mind. Using this knowledge to optimize the performance of the entire value chain is key to outmaneuver competitors and guarantee success in today’s competitive marketplace.</p> <p>To learn more:</p> <ul> <li><a target="_blank" title="Predictive analytics" href="http://en.wikipedia.org/wiki/Predictive_analytics">Wikipedia’s entry on predictive analytics</a></li> <li><a target="_blank" title="Competing on analytics" href="http://www.amazon.com/Competing-Analytics-New-Science-Winning/dp/1422103323">Competing on Analytics</a> by T.H. Davenport and J.G. Harris</li> </ul> </div> <p class="postmetadata">Posted in <a href="http://aranducorp.com/blog/category/business-analytics/" title="View all posts in Business Analytics" rel="category tag">Business Analytics</a>, <a href="http://aranducorp.com/blog/category/retail/" title="View all posts in Retail" rel="category tag">Retail</a>, <a href="http://aranducorp.com/blog/category/predictive-analytics/" title="View all posts in Predictive Analytics" rel="category tag">Predictive Analytics</a> | <a href="http://aranducorp.com/blog/2007/09/18/how-predictive-analytics-can-help-you-case-1-retail/#respond" title="Comment on How predictive analytics can help you. Case 1: Retail">No Comments »</a></p> </div> <div class="post"> <h3 id="post-3"><a href="http://aranducorp.com/blog/2007/09/11/on-predictive-analytics/" rel="bookmark" title="Permanent Link to On Predictive Analytics">On Predictive Analytics</a></h3> <small>Tuesday, September 11th, 2007</small> <div class="entry"> <p><strong>What is predictive analytics?</strong></p> <p><a title="Wikipedia entry on predictive analytics" target="_blank" href="http://en.wikipedia.org/wiki/Predictive_analytics">Predictive analytics</a> is an umbrella term that groups techniques from <a title="Wikipedia entry on data mining" target="_blank" href="http://en.wikipedia.org/wiki/Data_mining">data mining</a>, <a title="Wikipedia entry on machine learning" target="_blank" href="http://en.wikipedia.org/wiki/Machine_learning">machine learning</a>, and <a title="Wikipedia entry on statistics" target="_blank" href="http://en.wikipedia.org/wiki/Statistics">statistics</a>. <a title="Wikipedia entry on predictive analytics" target="_blank" href="http://en.wikipedia.org/wiki/Predictive_analytics">Predictive analytics</a> is used to process trends, historical data, and current data to make informed predictions about future events.</p> <p><strong>What is the market size for predictive analytics?</strong></p> <p>According to <a target="_blank" title="IDC home" href="http://idc.com/">IDC</a> the revenues for predictive analytics reached US$ 1,244 Millions in 2006.</p> <p><strong>Which firms are major users of analytics services?</strong></p> <p>The list is big but some of the major users of analytics are:<br /> Wal- Mart, Dell, Amazon, Capital One, Boston Red Sox, Honda, Intel, Verizon, Novartis, Marriot, Netflix, Monster Canada, Scotiabank, ConocoPhillips Norway, and Environment Canada.</p> <p><strong>Who are the major players in analytics?</strong></p> <p>SAS, SPSS, Visual Numerics Inc., Oracle, Teradata, Microsoft, Insightful Corp., IBM, Fair Isaac, Unica Corp.</p> <p><strong>In which application areas are analytics services commonly used?</strong></p> <p>Some of the areas in which analytics are used are:<br /> Supply chain management, research and development, customer selection, pricing, quality assurance, financial performance, and recruitment.</p> <p><strong>What are some of the popular tools used for analytics?</strong></p> <p>Three of the most popular are: <span class="text">SAS Enterprise Miner, SPSS Clementine, and Oracle Data Miner</span></p> <p><strong>What training is available on predictive analytics?</strong></p> <p>Some universities offer training on data mining, statistics, and machine learning. You might want to check with your local universities. Most of the vendors mentioned above also offer good training programs. You can also find small companies such as <a target="_blank" title="Delivering the knowledge to make better decisions" href="http://www.aranducorp.com">AranduCorp</a> that offer training in particular areas (machine learning and data mining in <a title="Delivering the knowledge to make better decisions" href="http://www.aranducorp.com">AranduCorp</a>’s case).</p> <p><strong>Where can I learn more?</strong></p> <p>For a high level picture on the use of analytics you can have a look at the book:<br /> <a title="Competing on Analytics" target="_blank" href="http://www.amazon.com/Competing-Analytics-New-Science-Winning/dp/1422103323">Competing on Analytics: The New Science of Winning</a><br /> by Thomas H. Davenport and Jeanne G. Harris </p> </div> <p class="postmetadata">Posted in <a href="http://aranducorp.com/blog/category/business-analytics/" title="View all posts in Business Analytics" rel="category tag">Business Analytics</a>, <a href="http://aranducorp.com/blog/category/predictive-analytics/" title="View all posts in Predictive Analytics" rel="category tag">Predictive Analytics</a> | <a href="http://aranducorp.com/blog/2007/09/11/on-predictive-analytics/#respond" title="Comment on On Predictive Analytics">No Comments »</a></p> </div> <div class="navigation"> <div class="alignleft"></div> <div class="alignright"></div> </div> </div> <div id="sidebar"> <ul> <li> <form method="get" id="searchform" action="http://aranducorp.com/blog/"> <div><input type="text" value="" name="s" id="s" /> <input type="submit" id="searchsubmit" value="Search" /> </div> </form> </li> <!-- Author information is disabled per default. 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